We’re moving to a new and improved server for our client websites. For years, we’ve relied on the folks at our current hosting solution to provide us with quick server speeds. Unfortunately, the speeds have gone downhill since we first started to use their services, and as a result, we’re switching. We’ve spent numerous hours working to improve speeds on the current solution to no avail. The server response times are horrendous and that isn’t fair to our clients.
So what does that mean for my website?
We’re taking steps to migrate each website one by one. This allows us to repair any bugs before we switch the DNS records for your domain. However, DNS resolve times may vary and your site may experience some downtime while the records catch up. We are working on this during non-peak hours for our clients to avoid any loss of business for your website.
Although you may experience some downtime, the end result will leave you with a site that is faster, better, and results in better analytics.
Why are you telling me about this?
Starry Eyes believes in transparency with our clients. When we’re not providing you with the best services, we’re not doing right by your and your business. That’s why we’ve decided to be as open as possible about what we’re experiencing and the steps we’re taking to resolve it.
How will I know that my site speeds have improved?
Before migration, our team audited each website to test the performance scores. We plan to run the same audits after migration to compare the site speeds, and we will upload the report to your account portal along with an another announcement email so that you can review them and compare on your own time.