Onboarding Form

Basics - Step 1 of 12

Onboarding Type *

Standard: This option is for clients who contracted their projects directly through us.
Alternative: Choose this option if your project was sourced through a partnering organization, such as Bluefield Economic Development Authority (BEDA) or WV Hive.

Your Name *

First

Last

Please list your name here, so we know who completed this form.

Company Name *

Let us know the name your company uses to do business.

Primary Color #1

Your Role/Title *

Are you the marketing manager, CEO, etc. within your company?

Authorized Decision-Maker? *

Are you an authorized decision-maker within your company?

Your Email *

What is your email address? The email address entered here will receive a copy of this submission for their records.

Your Phone *

What is your phone number? We promise to only call if it's absolutely necessary.

Nonprofit Status *

Is your company a nonprofit organization?

Nonprofit Type

What type of nonprofit?

Annual Marketing & Website Budget

Let's talk about your marketing budget to make sure we put together a plan that fits your means. Choose the following statement that best describes your budget.

Referral

Google
Facebook
Word of mouth
Other

Out of curiosity, how did you find us/hear about us? Did you find us on Google, see us on Facebook, or did someone tell you about us?

Other

If "Other," please explain.

Company Email *

What is the best email address for customers to use if they have questions? This is the email address we will use to route messages sent via your website's contact form.

Company Phone *

What is the best number for customers to call? If you do not have a number, you can leave this field blank.

Website Domain

If we're building a website for you and you've yet to secure a domain, leave this blank for now.

Storefront *

Does your company have a storefront that customers can visit?

Is your physical address the same as your mailing address? *

Are these addresses the same?

Company Mailing Address *

Address Line 1

Address Line 2

City

State

Zip Code

Please list your mailing address here. PO Boxes are acceptable.

Company Address *

Address Line 1

Address Line 2

City

State

Zip Code

Please list you physical address

Are you open 24/7? *

Are you open for business every hour of the day, every day of the week?

Which days are you open?

Sunday
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday

If you're not open 24/7, what days of the week are you available to the public for business?

Sunday Opening Hours *

What time does your business open on Sunday?

Sunday Closing Hours *

What time does your business close on Sunday?

Monday Opening Hours *

What time does your business open on Monday?

Monday Closing Hours *

What time does your business close on Monday?

Tuesday Opening Hours *

What time does your business open on Tuesday?

Tuesday Closing Hours *

What time does your business close on Tuesday?

Wednesday Opening Hours *

What time does your business open on Wednesday?

Wednesday Closing Hours *

What time does your business close on Wednesday?

Thursday Opening Hours *

What time does your business open on Thursday?

Thursday Closing Hours *

What time does your business close on Thursday?

Friday Opening Hours *

What time does your business open on Friday?

Friday Closing Hours *

What time does your business close on Friday?

Saturday Opening Hours *

What time does your business open on Saturday?

Saturday Closing Hours *

What time does your business close on Saturday?

Service Area *

Do you have a particular area or region that your company services? Please list any relevant cities, counties, or states in the box above.

Project Categories *

Website Development
Branding
Print Design
Photography
Consulting/Marketing

To make sure we get the right information, and display the correct questions, select the applicable categories.

Current Website Status *

Which of the following statements is true?

Please Note: You are responsible for saving/backing up your current website. If there is any text, images, or other files on your current site that you're wanting to keep, you'll need to backup your content to your preferred storage device. For any content on your current website that you're wanting us to use on your new website, you will need to send it us the exact files we'll need.

Current Site Content

Click or drag files to this area to upload. You can upload up to 25 files.

Please upload copies of the content from the current site you would like us to use on your new website. For text, we recommend creating one large text file for all of the text from your current web pages. For any files that you're unable to upload here, you can email us Google Drive or DropBox links.

Current Website Domain Status *

Your website domain is essentially your website address. We need to know whether or not you already own a website domain. A registered and active domain will be necessary for us to begin your project.

If you already have a website domain, you are responsible for the necessary DNS management to point your domain to your new website's files on your selected website hosting provider's server.

Existing Website Domain Access

If you already own a website domain, do you have online account access to company that currently hosts the domain?

Who's Handling Website Hosting? *

Which of the following statements is true?

For more information on our comprehensive and fully-managed website hosting, visit our Website Management page.

*If your project is being paid for by Bluefield Economic Development Authority (BEDA), you are eligible for a three-year promotional discount of $30/month.

Attention Required
You’ll need to complete our Third-Party Hosting Worksheet.
You responded, “Me/Third-Party” Before we can proceed, you’ll need to take to complete the Third-Party Hosting Worksheet some time shortly after you complete this form. Once you submit this form, we'll email you a link to the worksheet or you can open it now in another browser tab.

The worksheet is necessary because we need to know quite a few things regarding your hosting provider, primarily whether or not your current subscription level is compatible with the WordPress site we're building for you.

Attention Required
You’ll need to complete our Third-Party Hosting Worksheet.
You responded, “I am currently considering my options and will let you know which hosting provider I select.” Before selecting a hosting provider, please refer to our Third-Party Hosting Worksheet to ensure the hosting options you're considering are compatible with and prepped for the WordPress website we're building for you.

Selecting hosting services other than those of Starry Eyes requires additional time and effort on your part because you'll need to confirm compatibility and either give us access to your chosen host or take care of the necessary technical prep work yourself before we can start building your website. Other hosts are out there—some good, some not-so-good, and some insufficient.

Once you submit this form, we'll email you a reminder and link to the Third-Party Hosting Worksheet. For now, your project is placed on hold; please remember time is of the essence.

Who's Handling Copywriting? *

Who will be writing the text for your project? If your project scope includes our copywriting services, you have the option to have our research and write within the allotted amount of time found in your list of project deliverables.

Please Note: If you would like our copywriting services, and your Project Scope doesn't include copywriting or an adequate amount of copywriting time, we will send you a separate invoice for our services.

Please Note
We'll need to ask some additional questions.
Since you indicated you would like us to manage some or all of your project's copywriting needs, we will need to ask you a series of additional questions regarding your company and brand.

Who's Handling Target Audience Data/Research? *

Please Note: If your project scope/deliverables do not list Market Research or Brand Insights services, a separate proposal will need to be negotiated if you would prefer us to handle researching and developing your market segmentation strategy.

In an ideal world, everybody would want to support your company. Unfortunately, that's not the case, so it's generally wasteful to market to everybody. However, it is safe to assume that one or more specific groups of individuals will identify with your company and its offering.

Don't feel overwhelmed by this question; start with a simple generalization of your primary target audience, focusing on standard demographics (e.g., Females in the Millennial age category who are interested in yoga).

Social Media

Not only is it a good idea to link your online profiles to your site in order to build credibility, it also helps with Search Engine Optimization (SEO).

Social Media & Networking *

Facebook Profile Link
Instagram Profile Link
Twitter Profile Link
Youtube Profile Link
TikTok Profile Link
LinkedIn Profile Link
Pinterest Profile Link
MySpace Profile Link
Wikipedia Profile Link
None

Which of these social media/networking platforms does your business use?

Facebook Profile Link *

Please enter the link to your Facebook profile.

Instagram Profile Link *

Please enter the link to your Instagram profile.

Youtube Profile Link *

Please enter the link to your YouTube profile.

LinkedIn Profile Link *

Please enter the link to your LinkedIn profile.

Twitter Profile Link *

Please enter the link to your Twitter profile.

TikTok Profile Link *

Please enter the link to your TikTok profile.

Pinterest Profile Link *

Please enter the link to your Pinterest profile.

MySpace Profile Link *

Please enter the link to your MySpace profile

Wikipedia Profile Link *

Please enter the link to your Wikipedia page.

Do you have any customer testimonials or reviews you'd like us to include on your site? *

If you have any reviews on your Facebook page or on Google, we can include them on your website.

Testimonials/Reviews *

Enter your testimonials/reviews here.

Industry Details

Next, if we're developing new branding or helping with copywriting, we'd like to know more about your industry from your perspective. If we're not helping you with branding and copywriting, you can skip this section.

Industry Impact

Explain the impact your company has on your industry. How are you changing the industry or improving it?

Common Industry Challenges *

From your perspective, what are common challenges within your industry?

Common Industry Advantages *

Being in your industry, what are some unique advantages and opportunities you enjoy, if any?

Industry Leaders *

Name some companies within your industry that seem to have a good strategy and set the standard for success.

Additional Industry Info

What else should we know about your industry? Are there any tips that you would like to add that could help us to develop a better strategy for your project?

Brand Insights

Gender *

Age Group *

Which of the following age groups represents your Primary Target Audience?
Age Group Birth Year Ranges: The Silent Generation = 1925-1945 / Baby Boomers = 1946-1964 / Generation X = 1965-1979 / Millennials = 1980-1994 / Gen Z = 1995-2014 / Gen Alpha = 2015-2030

Race *

Which race best describes your Primary Target Audience?

Personality Traits

If you had to guess, what would you say are one or more major personality traits these individuals possess?

Audience Interests & Behaviors

What is an average person with your target audience interested in? What does a normal day for them look like, from morning, afternoon, evening, to night? Knowing their behaviors can help us determine better ways to reach them.

Target Locations

Is there a certain region your target audience is located, such as a particular county or state? If so, what makes this location special/different from other general locales?

Additional Demographic Info

Do you have any other comments you would like to add about the target audience, or perhaps you want to give us details on another key target audience you would like to focus on?

Company Values *

Thinking back on your answers to the previous two questions, what are the first words that come to mind when considering the driving values behind your company? Quality? Reliability? Honesty? We can use these words throughout your site to better position your business.

Company Slogan/Tagline *

Let us know the catchphrase/slogan/tagline you'd like us to use on your website.

What is special about your company? *

Please give us some details about what sets your company apart from the competition. Is it something about how you treat your customers? Do you add something extra to your production process? Think of anything and everything unique about your business.

Brand Origin & Story *

Give us some details about when and where your company was founded. Why did you or the owner of your company decide to go into business? Describe the motivations and journey that led to the start of your organization.

Brand Inspiration *

What are some aspects about your business that you and others within your organization love to talk about?

Brand Purpose *

Can you explain the mission and vision of your brand? If you haven't established a mission and vision, this question should help get you in the right mindset of construction mission and vision statements. If you're having difficulty getting started with this, consider these questions: Is there a specific change you want to enable in the community? What will your brand do for the lives of the people supporting it?

Brand Symbolism *

When you begin thinking about your organization and its mission, goals, and values, what imagery comes to mind? Do you see tools, services being carried out, the final product, or something else? Be sure to consider your organization's mission, goals, and values and make note of the imagery that comes to mind.

Company Imagery *

Related to the previous question, what are some things within your business that would make for interesting and fun clips or scenes? Think about the products and services your organization sells and the processes that go into delivering them.

Emotional Response

Name one or more emotions you want your brand to evoke in your target audience (e.g., pride, happiness, concern, etc.).

Brand Personification & Tone

If your brand was a living breathing person, who should it be in relation to your target audience? Should it be a peer or role model that serves as a trusted source of advice and wisdom? Maybe your brand should be an authority figure on certain subjects, like safety practices or regulations. Perhaps your brand should be a trusted friend ready to help accomplish a task or help through a major life event.

Visual Identity

Whether or not we're developing a new brand for your organization, it's helpful to ask some questions about your brand's visual identity.

Current Logo Upload

Click or drag a file to this area to upload.

If you have one, please upload a vector copy of your current logo or at least a high-quality version of your logo with a clear/transparent background. If you do not have a logo and we're not providing you with our brand development services, we will use your company's name in place of the logo areas on your website.

New Logo *

Are we developing a new logo set for you?

New Logo Ideas *

Describe any ideas that you have for your new logo.

Your Brand Colors

Are there certain colors that either your company currently uses or that you would like us to consider? If possible, please list the color codes so we can match them.

For help with getting specific color codes, visit this free web tool: https://htmlcolorcodes.com/"

Typography Requests

Do you have specific fonts or typographic styles you would like us to use? For performance reasons, when approaching website projects, we try to use fonts supplied by Google Fonts solely. If we're not able to use the same font you're wanting, we might be able to find a font that's similar, if not identical., but there are no guarantees.

Preferred Header Fonts *

What are the names of the fonts you would prefer us to consider for the headings/titles in the text area of your project?

Preferred Body Fonts *

What are the names of the fonts you would prefer us to consider for the bodycopy of your project's text area?

Typographic Styles Notes *

Are there certain fonts/typefaces that your company currently uses?

Website

This page is blank if you did not select "Website Development" in the Project Categories question at the beginning of this form. Please move ahead to the next page with questions.

Contact Form Types *

General Inquiries
Job Application
None

Which types of contact forms do you need on your new website?

Website Goals & Requests *

Let's discuss your website goals and how you'd like us to approach them. Use this section to give us details on what you need on your Website, being as specific as possible about particular images, text, and other details you'd like on each page. This is also a good spot to explain any particular styles and examples you'd like us to consider.

Please Note: The number of pages and types of pages are predetermined in your Project Scope, in the section outlining your Website Deliverables. Any requests outside your Project Scope will be subject to additional fees, which will be discussed and confirmed before proceeding.

Call-To-Action

Do you have a specific action you would like visitors to take on your site? For example, should they fill out a form, add something to their cart, or something else specific?

eCommerce

Would you like to sell products or services online?

eCommerce Type

Physical Goods
Digital Goods
Meals & Drinks
Appointment Booking
Accommodations
Event Tickets
Invoice Processing

Which of the following options fits? Choose all that apply.

Contact Forms

General Inquiries *

On your new website's contact form, where visitors can type out the contact info and a message to send you, would you like to stick with the default questions (Name, Email, Phone, and Email, and Message/Details), or would you like to add additional fields of your choice? Note: Please keep in mind that the longer some web contact forms are, the less likely visitors will take the time to fill them out.

General Inquiries: Custom Questions *

Aside from Name, Email, Phone, and Message, what other questions would you like to ask on your website's contact form?

Your Other Digital Forms

Click or drag a file to this area to upload.

If you've arranged for us to "digitize" one of your current paper-based forms, like a job application, please upload copies here.

Online Store: General

Are we building an online store for you? *

This page is blank if you did not indicate that we are building a website or an online store for your website. Please move ahead to the next page with questions.

Product Worksheet

Click or drag files to this area to upload. You can upload up to 3 files.

Have you completed your product worksheet? Our Product Worksheet will help you plan out all your products and better prepare them for marketing. Download a product worksheet here and use it to clearly list all of your products, product descriptions, categories, prices, and benefits. Please note, we will need this completed before being able to proceed with creating your online store.

Store Address *

Address Line 1

Address Line 2

City

State

Zip Code

What is your store address? ( i.e., The location you’re shipping orders from)

Store Phone *

This will be the phone number associated with customer service inquiries directly related to your online store operations, such as orders, refunds, and shipping.

Store Contact Email *

We'll use this address if we need to contact you about your store.

Store Time Zone

Under which time zone will your online store be operating?

Unit System *

Do you weigh and measure your products based on the Metric System or the Imperial System?

Default Weight Unit (Imperial) *

Do you prefer to measure product weight in ounces (oz) or pounds (lb)?

Default Measurement Unit (Imperial) *

Do you prefer to measure product dimensions in inches (in) or yards (yds)?

Default Weight Unit (Metric) *

Do you prefer to measure product weight in grams (g) or kilograms (kg)?

Default Measurement Unit (Metric) *

Do you prefer to measure product dimensions in millimeters (mm), centimeters (cm), or meters (m)?

Store Currency *

This is the currency your products are sold in. After your first sale, currency is locked in and can’t be changed.

Other Currency *

Enter your desired currency here.

Customer Accounts *

Choose if you want to prompt your customer to create an account when they check out.

Customer Contact *

Choose which contact methods your customers can use to check out and receive updates. Customers who choose to check out using their phone number will get order updates by SMS. This means that their email may not be collected during checkout. Learn more about notifications (https://help.shopify.com/en/manual/sell-online/notifications/sms-notifications)

To Receive Shippping Updates *

Abandoned Carts *

How long do you want the shipping cart to hold stock for unpaid orders? The default time is 60 minutes. When this limit is reached, the pending order will be canceled.

Send To *

To which types of customers should we send abandoned checkout/cart reminder emails?

Send After *

Email subscribers who abandon checkout

State Tax Rate *

What is the sales tax rate in your state?

Local Tax Rate

What is your local tax rate, if any? (e.g. Princeton, WV has an additional municipal tax rate of 1%)

Coupons

Tell us about any coupons you plan on offering.

Reviews

Do you want customers to be able to leave product reviews?

Star Ratings

Do you want customers to be able to leave star ratings for products?

Online Store: Checkout

Form options: Full name *

Do you want to require customers to give their first and last names?

Form Options: Company Name *

Do you want to give customers the option to enter a Company name on their orders?

Form Options: Address line 2 (apartment, unit, etc.) *

Do you want to hide Address Line 2 automatically?

Form Options: Shipping address phone number *

Do you want to require a phone number that corresponds to the shipping address?

Show tipping options at checkout *

Customers can add a tip to their online purchase and show their support for your business.

Order Processing: While the customer is checking out *

Order Processing: After an order has been paid *

Dropdown: After an order has been fulfilled and paid *

Fulfilled orders will be automatically removed from the open orders list.

Email marketing

Show a sign-up option at checkout

Let customers sign up for marketing emails at checkout.

Preselect the sign-up option

Do you want to have the signup option pre-selected so customers agree to email marketing by default if they skip the question?

Abandoned checkouts

Automatically send abandoned checkout emails

Guest Checkout *

Do you want customers to be able to checkout without creating an account? (This is called Guest Checkout)

Email Notifications *

What email address do you want to receive notifications when a customer places in an order in your online store?

Online Store: Locations

This page is blank if you did not indicate that we are building a website or an online store for your website earlier in this form. Please move ahead to the next page with questions.

Additional Locations *

Aside from the Default Store/Shipping Address initially entered at the beginning of this questionnaire, are there any other locations from which you will be stocking inventory, fulfilling orders, and/or selling products? (you can list up to 7 more fulfillment locations)

Location #2 Name *

Location #2 Phone *

Location #2 Address *

Address Line 1

Address Line 2

City

State

Zip Code

Location #3 Name *

Location #3 Phone *

Location #3 Address *

Address Line 1

Address Line 2

City

State

Zip Code

Location #4 Name *

Location #4 Phone *

Location #4 Address *

Address Line 1

Address Line 2

City

State

Zip Code

Location #5 Name *

Location #5 Phone *

Location #5 Address *

Address Line 1

Address Line 2

City

State

Zip Code

Location #6 Name *

Location #6 Phone *

Location #6 Address *

Address Line 1

Address Line 2

City

State

Zip Code

Location #7 Name *

Location #7 Phone *

Location #7 Address *

Address Line 1

Address Line 2

City

State

Zip Code

Location #8 Name

Location #8 Phone *

Location #8 Address *

Address Line 1

Address Line 2

City

State

Zip Code

Location #9 Name *

Location #9 Phone *

Location #9 Address *

Address Line 1

Address Line 2

City

State

Zip Code

Online Store: Inventory

Low Stock Notifications *

Do you want to be notified about low stock levels?

Default Threshold: Low Stock Notifications *

IF YES: How low can the stock get before you are notified? By default, this number is 2 items

Out of Stock *

How do you want to handle items that are out of stock? You can hide them, allow back orders, or let them remain visible with an Out Of Stock warning.

Inventory Amounts *

Always Show
Never Show
Show On Low Stock

Do you want inventory numbers to show on your item listings all the time, only when the item is low, or not at all?

Inventory Amounts *

Do you want inventory numbers to show on your item listings all the time, only when the item is low, or not at all?

Online Store: Shipping

Shipping Locations *

Will you be shipping products nationally, internationally, or both?

Shipping Carrier *

UPS
USPS
FedEx

Which shipping carrier are you using?

UPS Shipping Account *

IF UPS: Do you currently have a shipping account with UPS?

Account Number and Invoice Number *

IF TRUE: We will need the account number and the latest invoice number in order to connect to the website.

In-Store Pickups *

Would you like to offer the option for in-store pickups? This is convenient for local shoppers who purchase from your website.

Section Divider

This page is blank if you did not indicate that we are building a website or an online store for your website earlier in this form. Please move ahead to the next page with questions.

Payment Processing *

Square
PayPal
Stripe

To process debit/credit card payments outside of a Shopify store environment (such as payment processing for Accommodations/Reservations or Appointment Booking), you'll need to select TWO payment processing companies for us to connect with your website before we can proceed. It's best to have two payment systems connected in case one of them is suddenly unable to process payments for some reason. Most choose Square and PayPal.

If you are comfortable giving us the login info for your chosen payment processing systems, we can connect them with the online store. Simply provide the usernames and passwords. If you're not comfortable providing us with the login details, no worries; we'll have you connect them to your website once we're ready for that step.

Online Store: Legal

Refund Policy *

What is your Refund Policy? It's important to know what your return policy is for customers. Can they return online purchases in-store, if applicable? Is return shipping covered? There are a lot of questions to consider about returns for online purchases. Please be as detailed as possible about your return policies. For more info on how to draft a Refund Policy, visit https://www.shopify.com/tools/policy-generator/refund and consult an attorney.

Shipping Policy *

What is your Shipping Policy? For more info on how to draft a Shipping Policy, visit https://www.shopify.com/blog/shipping-policy and consult with an attorney.

Legal Web Pages

Website Privacy Policy *

We highly recommend that you submit a Privacy Policy, a legal document for your website that outlines how you use and store visitors' information and market to them. If not provided, we will generate a generic privacy policy for you. STARRY EYES MEDIA, LLC IS NOT A LEGAL SERVICE, AND OUR GENERIC PRIVACY POLICY AND GENERIC TERMS OF USE ARE NOT SUBSTITUTES FOR PROFESSIONAL LEGAL ADVICE FROM A LAW FIRM. ADDITIONALLY, WE DO NOT REVIEW ANY INFORMATION YOU PROVIDE US FOR LEGAL ACCURACY OR SUFFICIENCY, DRAW LEGAL CONCLUSIONS, PROVIDE OPINIONS ABOUT YOUR SELECTION OF FORMS, OR APPLY THE LAW TO THE FACTS OF YOUR SITUATION. IN THE EVENT THAT YOU FACE LEGAL LITIGATION DUE TO THE PRIVACY POLICY PROVIDED OR OTHERWISE, STARRY EYES MEDIA, LLC WILL NOT BE HELD RESPONSIBLE FOR ANY ARBITRATION OR LAWSUITS BROUGHT FORTH AGAINST YOUR COMPANY. For more information, visit our Terms of Use and Privacy Policy.

Click or drag files to this area to upload. You can upload up to 3 files.

Upload your Privacy Policy here.

User Accounts *

If you would like your website visitors to be able to create user accounts on your site, especially necessary for sites where visitors can leave comments and make purchases, then choose "Yes, users can create an account." If you're not sure, you can select "Yes" for now.

User Personal Information *

Name (first and last name)
Email address
Telephone number
Address (postal address)

What kind of personal information you collect from users? Choose all that apply.

Google Adsense *

Do you intend to show ads with Google AdSense on your website?

Subpoenas For User Info *

If required by law or subpoena, will you disclose the personal information of users to law enforcement agents? If this is something that you're unsure about, we must reiterate that you should seek professional legal counsel in order to construct the proper legal documents for your website.

Your Website Terms of Use *

We highly recommend that you submit a Terms Of Use, a legal document for your website that outlines how your policies for website usage. For websites that will be facilitating online sales, a Terms of Use page often outlines policies relating to refunds, shipping, and returns. If not provided, we will generate generic Terms of Use for you. STARRY EYES MEDIA, LLC IS NOT A LEGAL SERVICE, AND OUR GENERIC PRIVACY POLICY AND GENERIC TERMS OF USE ARE NOT SUBSTITUTES FOR PROFESSIONAL LEGAL ADVICE FROM A LAW FIRM. ADDITIONALLY, WE DO NOT REVIEW ANY INFORMATION YOU PROVIDE US FOR LEGAL ACCURACY OR SUFFICIENCY, DRAW LEGAL CONCLUSIONS, PROVIDE OPINIONS ABOUT YOUR SELECTION OF FORMS, OR APPLY THE LAW TO THE FACTS OF YOUR SITUATION. IN THE EVENT THAT YOU FACE LEGAL LITIGATION DUE TO THE PRIVACY POLICY PROVIDED OR OTHERWISE, STARRY EYES MEDIA, LLC WILL NOT BE HELD RESPONSIBLE FOR ANY ARBITRATION OR LAWSUITS BROUGHT FORTH AGAINST YOUR COMPANY. For more information, visit our Terms of Use and Privacy Policy.

Website Terms of Use *

Click or drag a file to this area to upload.

Upload your Terms of Use here.

Do you want to make it clear that your own content and trademarks are your exclusive property? *

Do you want to be able to terminate access to certain users, if these users abuse your website? *

For any material changes to the Terms and Conditions, you should notify users in advance. How many days notice you will provide before the new Terms and Conditions become effective? *

Do you want to limit your liability by providing your website on an "AS IS" and "AS AVAILABLE" basis? *

Products & Services

If we know what you sell and how you sell it, we can develop better web/print strategies and text. Please keep in mind that your answers and industry secrets will be kept confidential.

Noteable Technical Specifications & Aspects

Describe particular features of your primary products/service that is worth either moderately or heavily highlighting in our descriptions and supporting copywriting.

Life-Changing Benefits *

Let's discuss the problems your products solve for your customers. When considering how your product will affect the everyday lives of your target audience, what benefits does your product offer?

Unique Selling Points *

What is unique about your products and services? What do you do better than competitors? Once you've identified the benefits of using your products and services, you can condense them into bullet points that sum up your unique selling points.

Your Process *

Can you briefly describe the process involved in manufacturing, selling, and delivering your products and services?

Frequently Asked Questions (FAQs) *

Many website visitors will find it helpful if you have an FAQs section on your site. We recommend taking some time and using the above field to include the answers to the usual questions you get when talking to customers.

Did we miss anything?

Is there anything else you would like to add before completing this questionnaire?

Upload Photos and other files

Click or drag files to this area to upload. You can upload up to 50 files.

Please upload any photos or videos you would like us to use on your website. If you do not send us any here, we will use stock photography available in the template of your choice. Accepted File Formats: .png, .jpg, .jpeg, .pdf, .gif, .mpg, .mov, .wmv

Photo Details

Do you have specific HTML or info about the photos you've uploaded, such as which pages you'd like them to be used on/which stock photos to replace?

Additional Files Upload

Click or drag files to this area to upload. You can upload up to 15 files.

If you have any other files that you think would be helpful for us to use, you can upload them here.

Legal Disclaimer *

I Understand

I understand Starry Eyes Media cannot provide me with any legal counsel and use of any generated website policies provided by Starry Eyes Media is done so at my own risk. STARRY EYES MEDIA, LLC IS NOT A LEGAL SERVICE, AND OUR GENERIC PRIVACY POLICY AND GENERIC TERMS OF USE ARE NOT SUBSTITUTES FOR PROFESSIONAL LEGAL ADVICE FROM A LAW FIRM. ADDITIONALLY, WE DO NOT REVIEW ANY INFORMATION YOU PROVIDE US FOR LEGAL ACCURACY OR SUFFICIENCY, DRAW LEGAL CONCLUSIONS, PROVIDE OPINIONS ABOUT YOUR SELECTION OF FORMS, OR APPLY THE LAW TO THE FACTS OF YOUR SITUATION. IN THE EVENT THAT YOU FACE LEGAL LITIGATION DUE TO THE PRIVACY POLICY PROVIDED OR OTHERWISE, STARRY EYES MEDIA, LLC WILL NOT BE HELD RESPONSIBLE FOR ANY ARBITRATION OR LAWSUITS BROUGHT FORTH AGAINST YOUR COMPANY. For more information, visit our Terms of Use and Privacy Policy.

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Website Development Services

We can help with a wide variety of web development needs, for new sites and maintenance of existing sites. We specialize in WordPress CMS development and maintenance.

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Full brand development services for new brands and established brands needing refreshing.

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Website Development Services

We can help with a wide variety of web development needs, for new sites and maintenance of existing sites. We specialize in WordPress CMS development and maintenance.

Print Design Services

Creative print solutions, including project planning, management, graphic design, and printing

Branding Services

Full brand development services for new brands and established brands needing refreshing.

Industries

Restaurants

Local Government

Website Development Services

We can help with a wide variety of web development needs, for new sites and maintenance of existing sites. We specialize in WordPress CMS development and maintenance.

Print Design Services

Creative print solutions, including project planning, management, graphic design, and printing

Branding Services

Full brand development services for new brands and established brands needing refreshing.

Industries

Restaurants

Local Government

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